Frequently Asked Questions - Experiences To Enjoy

FAQs - Experiences To Enjoy
Click on the Payments tab to manage whether you accept payments online or not, and manage payment methods.
Please note that all pending bookings are always available on the front-end. By default the script sets bookings as pending if not paid. As soon as payment is made, the reservation is confirmed. All confirmed reservations are unavailable for second booking. If you'd like a booked time slot to be unavailable instantly after booking, please change the settings for the default booking status under the Options>Bookings>General. If you'd like bookings to be set as unavailable instantly and in no regard to payments, please set the option "Default status for booked dates if not paid" to Confirmed.
To send SMS text reminders to clients you need to check the option in Options/Bookings/Reminders. Then you can add your own text message for both the email reminder and the SMS.
The email address the confirmation/reminder emails are sent from is the address set in the administrator's profile under the Users page. Changing the administrator's email address will also change the default email sender address.
You can do that under the Options>Invoices. You can add your company details, upload your logo and create your own invoice template and invoice configuration under the Invoices page.
Once you have already created invoices, go to Bookings, then click on the Invoices tab. You should see all the invoices you have created. Click on the pencil button at the row of the one you'd like to see (do not click on the order ID). From then you can edit, print, preview and email invoices.
Your Ikigai supports the following payment options: 1) PayPal 2) Authorize.net 3) Bank account (for direct deposits)
Yes, you can disable payments and still accept bookings. You can do that by following these steps in the control panel: 1. From the Admin, go to Options. 2. Click to open the Bookings tab. 3. Then go to Payments and make sure that the first option "Check if you want to disable payments and only collect reservation details" is checked. 4. Click the Save button at the bottom of the page. N.B. Make sure that the "Accept bookings" option is checked too. Otherwise making an appointment from the front-end will not be allowed. You"ll find that option under the Options>Bookings>Options.
Yes you can. You can set a deposit payment to be required in order the appointment to be confirmed. This can be set from the Options>Payments. You set your deposit as a percentage of the total amount or as a fixed amount per appointment.
Create as many different ticket types as you need and set different prices for each ticket.